SAINT LUCIA · BUSINESS IT SUPPORT

WHEN YOUR TECHNOLOGY STOPS, YOUR BUSINESS SHOULDN’T.

Professional IT support, reliable networks and business email solutions—so you can focus on running your business.

✓ Clear pricing✓ Practical solutions✓ Local expertise
Ronald Isaac, MainLAN IT consultant
YOUR LOCAL IT PARTNERRonald IsaacIT Consultant · MainLAN

Slow computers?

Email problems?

Unreliable Wi-Fi?

Network downtime?

Printer issues?

SIMPLE PACKAGES · DEFINED DELIVERABLES

IT solutions with prices up front.

Choose a service that matches your business needs. All prices are in Eastern Caribbean dollars (EC$).

01 / ASSESS⌁

Business IT
Health Check

Find problems before they disrupt your business.

EC$450 fixed service fee
  • Up to 5 devices at one location
  • Computer, network and Wi-Fi review
  • Printer connectivity checks
  • Backup and security observations
  • Prioritized findings report

Approx. 2 hours onsite · Report within 2 business days

Enquire about this package →
03 / STABILIZE▤

Business Network
Stabilization

Get your office network working more reliably.

EC$1,500 fixed service fee
  • One location, up to 10 endpoints
  • Network assessment and troubleshooting
  • Router/switch configuration review
  • IP, DNS and DHCP review and corrections
  • Basic network documentation

Up to 8 technician hours · Typically 3–7 business days

Enquire about this package →

Packages exclude hardware, subscriptions, major recovery work, additional travel and out-of-scope services unless expressly quoted. Delivery begins after required access and payment are received. Applicable taxes, if any, are specified in the quotation.

↗Increase productivity
◈Improve security
◷Reduce downtime
✦Expert support

NO SURPRISES

Know what’s wrong.
Know what it costs.

MainLAN provides paid professional diagnostics before committing to repairs or project work. An initial telephone discussion of up to 10 minutes is free.

Request a diagnosis →
Initial phone consultation · up to 10 minutesFREE
Remote technical diagnosis · up to 45 minutesEC$150
Onsite diagnosis · up to 90 minutesEC$250
Server/firewall or complex assessmentFrom EC$450
Additional authorized technical workEC$150/hr

Diagnostic fees are payable in advance. A discretionary credit of up to EC$100 may apply toward a qualifying follow-on project when agreed in writing.

STAY CONNECTED

Support that keeps you moving.

Predictable monthly IT assistance for growing businesses.

ESSENTIAL

Essential Care

EC$250 / month

Up to 2 remote support hours per month.

BUSINESS

Business Care

EC$450 / month

Up to 4 remote support hours and a monthly health review.

MANAGED

Managed Care

EC$750 / month

Up to 6 support hours, monthly review and quarterly onsite visit.

Support during agreed business hours. Unused hours do not roll over. Hardware, licences, major projects, after-hours services and additional travel are excluded. Initial minimum term: three months, subject to contract.

Ronald Isaac, MainLAN consultant

THE PERSON BEHIND THE SERVICE

Experienced support.
Personal accountability.

I'm Ronald Isaac, the consultant behind MainLAN. I help businesses make their technology more dependable, secure and manageable—with practical recommendations and clear communication.

Windows Server & Active DirectoryNetworks & Wi-FiGoogle WorkspaceEmail migration & DNSFirewalls & pfSenseBusiness IT support

LET'S SOLVE THE PROBLEM

Need IT help?
Start here.

Tell MainLAN what is happening. We'll review your enquiry and confirm the next steps and any applicable diagnostic fee before chargeable work begins.

☎  758-487-4220✉  ron.isaac@mainlanslu.com⌖  Saint Lucia · Onsite and remote support
Request IT SupportEnquiry form · No payment required to submit

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