Payment, Cancellation and Refund Information

Invoices and scope

Services, deliverables, payment milestones and any applicable third-party charges are set out in the relevant quotation, invoice or service agreement. Please review these documents before payment.

Cancellation and refunds

Cancellation and refund eligibility depends on the agreed service terms, work already performed and any non-refundable third-party costs. Contact MainLAN before cancelling an agreed service or disputing a charge. Any applicable statutory rights remain unaffected.

Payment questions

For an invoice correction, receipt or refund request, email ron.isaac@mainlanslu.com with your invoice reference and a description of the issue. Do not send full payment-card details.

This page provides general guidance; the signed service agreement and applicable law govern individual transactions.